Privacy policy

Privacy PolicyEffective Date: 03/01/2025

SafewayTax / Safeway Tax Relief ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.safewaytax.com (the "Website").

By using the Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.

1. Information We Collect

We may collect the following types of information from users:

A. Personal Information

• Name
• Email address
• Phone number
• Mailing address
• Any information you voluntarily provide through forms or communication

B. Non-Personal Information

• IP address
• Browser type
• Device information
• Cookies and tracking technologies
• Website usage statistics‍

C. Financial & Tax Information

If you engage our services, we may collect tax-related and financial information necessary to assist with tax resolution services. This information is protected and only used for service-related purposes.

D. Communications Data

• Records of interactions with customer support
• Emails or messages sent to us
• Call logs or voice recordings (if applicable)

2. How We Use Your Information

We may use the collected information to:

• Provide and manage our services
• Process payments and transactions
• Respond to inquiries and customer support requests
• Improve our Website, services, and customer experience
• Send promotional materials or marketing communications (you may opt out at any time)
• Conduct market research and analytics
• Comply with legal requirements and enforce our agreements
• Prevent fraud and unauthorized activities

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3. Sharing of Information

We do not sell or rent your personal information. However, we may share your information in the following cases:

• Service Providers: With third-party vendors who assist us in providing services (e.g., payment processors, marketing services, customer support tools, IT services)
• Legal Compliance: If required by law, legal proceedings, or to protect our rights, including cooperation with law enforcement
• Business Transfers: In case of a merger, acquisition, or sale of assets
• Marketing Partners: With third-party partners for advertising, provided you have given consent

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, including:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: To measure and improve performance
• Marketing Cookies: Used for advertising purposes

You can control cookies through your browser settings.

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5. Data Security

We implement reasonable security measures, including encryption, secure servers, and access controls, to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

If you suspect a security breach, please contact us immediately at [Insert Contact Email].

6. Your Rights & Choices

• Opt-Out: You may opt out of marketing emails by following the unsubscribe link.
• Access & Correction: You may request access to your personal data or request corrections.
• Data Deletion: You may request deletion of your personal information, subject to legal obligations.
• Restrict Processing: You may request limitations on how we process your data.
• Data Portability: You may request a copy of your data in a structured format.

To exercise your rights, please contact us at [Insert Contact Email].

7. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies. We do not endorse or control third-party websites.

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8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children. If we learn that we have inadvertently collected data from a minor, we will take immediate steps to delete it.

9. Retention of Information

We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Once no longer needed, data will be securely deleted or anonymized.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this page regularly.

11. International Data Transfers

If you are accessing our Website from outside the United States, be aware that your information may be transferred to and stored in the U.S., where data protection laws may differ from those in your jurisdiction.

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12. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

SafewayTax
1 Park Plaza, Suite 420, Irvine, CA 92614
Email: info@safewaytax.com
Phone: 1-800-218-2260

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