Careers

SafewayTax is building a team of talented individuals with a common goal

Inside Sales Representative

As an Inside Sales Representative, you will assist individuals and businesses in navigating complex tax issues, ensuring compliance with IRS regulations while identifying opportunities for tax relief. You will analyze financial situations, provide expert tax advice, and develop strategic solutions tailored to each client's needs.

Customer Service
Case Managment
Tax Resolution
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Senior Tax Consultant

As a Senior Tax Consultant, you will oversee complex tax cases, negotiate with the IRS, and provide high-level tax resolution services to clients. You will lead tax strategy development and mentor junior consultants while ensuring clients receive the best possible tax relief solutions.

Customer Service
Case Managment
Tax Resolution
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Tax Preparer

As a Tax Preparer, you will be responsible for accurately preparing and filing tax returns for individuals and businesses. You will ensure clients maximize deductions and credits while remaining compliant with tax laws.

Customer Service
Case Managment
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Case Manager

As a Case Manager owns the client relationship after the sale, guiding the case from signed agreement through final resolution. They handle onboarding, collect the financial documentation and signed authorization forms needed to work the case, get clients current on unfiled returns, and coordinate between the client and the licensed tax professional negotiating with the IRS. They also drive retention through proactive status updates and keeping fee plans on track

Customer Service
Case Managment
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Billing Specialst

A Billing Specialist owns the money side of the client lifecycle, managing fee agreements, payment plans, and the processing of recurring installments after a case is signed. They handle failed and declined payments, follow up on past-due balances, process refunds and adjustments, and keep billing records reconciled between the payment processor and Logics. They also field client billing questions and work with case managers to resolve payment issues before they turn into cancellations or chargebacks.

Customer Service
Case Managment
Tax Resolution
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Our Hiring Process

Step 1

Your Onboarding & Training

Candidates can apply by submitting their resume and a cover letter through our website or job postings. We review each application carefully to ensure alignment with the qualifications and skills required for the role.

Step 2

Your Initial Screening

If your background is a match, a member of our team will reach out for a brief phone or video call. We'll walk through your experience, answer your questions about the role, and confirm mutual fit before moving forward.

Step 3

Your Interview Process

Qualified candidates meet with the hiring manager and key team members. Interviews focus on your experience, how you approach real-world scenarios, and how you'd contribute to the team and give you a chance to learn how we work.

Step 4

Your Offer Letter

Selected candidates receive a formal offer outlining compensation, benefits, start date, and role details. We're available to answer any questions so you can make a confident decision.

Step 5

Your Onboarding & Training

Once you accept, you'll begin a structured onboarding program covering our systems, processes, and the fundamentals of tax resolution. No prior tax experience is needed we'll make sure you're prepared before you take on your first case.